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PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS
VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS
AND EXCLUSIONS THAT MAY APPLY TO YOU.
This Agreement contains the terms and conditions that apply to the Customer's purchase
of hardware, software and/or other products (Item or Items) from KKE-eshop.com.
By accepting delivery and/or installation of the Item(s) described on the invoice,
Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS
AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE
AGREEMENT WITH KKE-eshop.com, IN WHICH CASE THE SEPARATE AGREEMENT SHALL
GOVERN; OR (ii) UNLESS OTHER T KKE-eshop.com STANDARD TERMS APPLY TO THE
TRANSACTION. These terms and conditions are subject to change without prior written
notice at any time, at KKE-eshop.com’s sole discretion.
1) Other Documents
These terms and conditions may NOT be altered, supplemented,
or amended by the use of any other document(s). Any attempt to alter, supplement
or amend this document or to place an order for Item(s) which is subject to additional
or altered terms and conditions will be null and void, unless otherwise agreed to
in a written agreement signed by both Customer and KKE-eshop.com.
2) Payment Terms
Terms of payment are within KKE-eshop.com’s sole discretion,
and unless otherwise agreed to by KKE-eshop.com, payment must be received
prior to KKE-eshop.com’s acceptance of an order. Payment for the Item(s)
will be made by credit card, wire transfer, or some other prearranged payment method
unless credit terms have been agreed to by KKE-eshop.com. Invoices are due
and payable within the time period noted by KKE-eshop.com, measured from
the date of the invoice. KKE-eshop.com may invoice parts of an order separately.
Orders are not binding upon KKE-eshop.com until accepted by KKE-eshop.com.
Any quotations given by KKE-eshop.com will be valid for the period stated
on the quotation. Customer agrees to pay interest on all past-due sums at the highest
rate allowed by law.
3) Order Cancellation
Order cancellation must be emailed to
cancel@kke-eshop.com
within 24 hours of the placement of the order. Cancellations placed after 24 hours
or order has shipped will result in a 15% restocking fee.
4) Shipping Charges & Taxes
Prices do not include charges for shipping and handling,
and applicable taxes and separate charges for the aforementioned will be shown on
the invoice. Customer is responsible for sales and all other taxes associated with
the order.
All orders shipped outside the United Arab Emirates are subject to the following
(if applicable to the location and Item(s) shipped): customs fees, brokerage fees,
insurance, duty, tariff, and any other fees that are applicable and charged by their
country. The Customer is responsible for these fees even if they refuse or return
the Item(s).
5) Title & Risk of Loss
Title to products passes from KKE-eshop.com to
Customer on shipment from KKE eshop.com’s
facility. Loss or damage that occurs during shipping by a carrier selected by
KKE-eshop.com is KKE-eshop.com’s responsibility. If a damaged Item
is received, please contact KKE-eshop.com within 15 days of receipt of your
order by e-mailing
returns@kke-eshop.com or calling xx xx
xxxxxxx. You must retain the original packing materials. Loss or damage that occurs
during shipping by a carrier selected by Customer is Customer's responsibility.
Title to software will remain with the applicable licensor(s).
6) Return Policies
KKE-eshop.com Item(s) purchased directly from KKE-eshop.com
by an end-user Customer may be returned by Customer within 30 days of the date
on the invoice. Hardware must be received IN ORIGINAL PACKAGING, and a 15% restocking
fee will apply. Customer will be responsible for paying shipping and necessary insurance
fees when returning to KKE-eshop.com. In the case of software that has been
installed by an KKE-eshop.com engineer, a request for uninstallation must
be emailed to returns@kke-eshop.com
within 30 days of the date of invoice, and a 30%
service fee will apply.
7) Warranties
KKE-eshop.com hardware comes with a 30-day limited warranty.
Warranties do not cover physical damage. The limited warranties applicable to Items
purchased from KKE-eshop.com are included in the documentation along with
the Item. KKE-eshop.com makes no express warranties except those stated in
this section and in T KKE-eshop.com’s applicable warranty statement
in effect on the date of the invoice. Any such warranties will be effective, and
KKE-eshop.com will be obligated to honor any such warranties, only upon KKE-eshop.com’s
receipt of payment in full for the item to be warranted. KKE-eshop.com
disclaims all other warranties, express or implied, including without limitation,
implied warranties of merchantability and fitness for a particular purpose. KKE-eshop.com’s
responsibility for warranty claims is limited to repair and replacement as set
forth in KKE-eshop.com’s applicable warranty statement in effect on
the date of the invoice. KKE-eshop.com reserves the right to modify its warranty
at any time, at its sole discretion.
All software is provided subject to the license agreement that is part of the package.
Customer agrees that it will be bound by the license agreement once the software
is installed. KKE-eshop.com does not warrant any software under this Agreement.
Warranties, if any, for the software are contained in the end-user license agreement
that governs its purchase and use.
8) License to Software
If the Item being ordered is software/applications or digital
content, KKE-eshop.com grants the Customer a license for such Item on a non-transferable,
non-exclusive basis to use the object code version of such Software/Applications
or Digital Content.
9) Software Technical Support
All Software purchases include 30 days of free technical
support starting at the time of purchase. Support is available online 24/7 or you
can email us at support@kke-eshop.com
.
10) Limitation of Liability
KKE-eshop.com does not accept liability beyond
the remedies set forth herein, including any liability for Item(s) not being available
for use or for lost or corrupted data or software. KKE-eshop.com will not
be liable for lost profits, loss of business or other consequential, special, indirect
or punitive damages, even if advised of the possibility of such damages, or for
any claim by any third party except as expressly provided herein.
11) Headings
The section headings used herein are for convenience of reference only
and do not form a part of these terms and conditions, and no construction or inference
shall be derived therefrom.
12) Force Majeure
KKE-eshop.com shall not be liable for loss or damage caused
by any delay or failure to perform its obligations under these Terms & Conditions
of Sale caused by failure of any machine, system of authorization, data processing
or communications system, transmission link, strikes, lockouts, riots, war, fire,
acts of God, accidents, material or transportation shortages, governmental restrictions
or injunctions, or denial of import or export licenses, or compliance with any law,
regulation or order, or due to any other circumstances or causes that have the effect
of frustrating performance of these Terms & Conditions of Sale, or any other cause
beyond the control of KKE-eshop.com.
13) Invalidity of Provisions
If any provision or provisions of this Agreement shall
be held to be invalid, illegal or unenforceable, such provision shall be enforced
to the fullest extent permitted by applicable law, and the validity, legality and
enforceability of the remaining provisions shall not in any way be affected or impaired
thereby.
14) Waiver
KKE-eshop.com’s failure to insist on performance of any
term or condition contained in this Agreement, or failure to exercise any of KKE-eshop.com’s
rights hereunder, shall not constitute a waiver of any of KKE-eshop.com’s
rights or remedies under this Agreement.
15) Governing Law
The Agreement shall be exclusively governed by and construed in
accordance with the laws of the United Arab Emirates
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